We sold our home of 18 years with Tracey. We felt listened to on our priorities, and she in turn relayed her own priorities clearly. She made a crazy and stressful process transparent and do-able, and made us feel respected. Everything she predicted about the sale (timing, number of offers, etc.) was bang-on. She gave us great advice on what to focus in in preparing our home for the market, while still living in it, and without wasting time or money. We felt really prepared for what to expect. She honestly enjoys negotiations, and does it well. She looked after all the details of the sale brilliantly, including picking up the pieces to keep us on track when the buyer's agent repeatedly dropped the ball, and kept us well informed all the way through. We liked that she enjoys selling older homes and loves to know the stories of that home. All of which can sound a little airy-fairy... which Tracey is NOT! Some realtors we talked to were bossy or manipulative. Tracey was human, straightforward, understanding, and supportive. I would recommend Tracey to friends and relatives in a minute.